TD Maverick AV Solutions
Redwood 2
Chineham
Basingstoke
Hampshire
RG24 8WQ
Over 300,000 meeting rooms around the world use Vision’s products. Vision has benchmarked itself against some of the world’s largest electronics manufacturers and has a world-class reliability record. We made RELIABLE a key word because we are passionate about making our products as good as they can be.
If you have feedback that could help make our products easier to use, we want to hear it!
All Vision products have a lifetime warranty, including Vision Media Players. Lifetime is defined as 30 years. For motorised floorstands, Vision provides a 5-year onsite warranty (UK only).
You are required to provide a DETAILED DESCRIPTION of the fault. Some Vision products are very technical and require troubleshooting all elements of the installation as it may not be the Vision product at fault. Vision may refuse to replace the item if an adequate description is not provided.
Vision aims to send a replacement item within 5 working days however this may not always be possible, in which case it will be sent as soon as practicably possible.
UK ONLY: Conditions specific to the onsite service:
Outside of UK and Ireland:
UK and Ireland
Notes
For immediate technical assistance call 0844 3510 140 (UK only).
If you have an unopened product we will take it back for a credit.